What to do when someone dies unexpectedly
If someone has died suddenly or unexpectedly, it can feel frightening and overwhelming. Bay Tree Funerals are here to offer calm guidance when you need it most.
Unexpected death guidance
If someone has died suddenly, unexpectedly, or you are unsure whether they have died, you should call the emergency services on 999.
In many unexpected death situations, emergency services, the police, a doctor or the coroner may need to be involved before funeral arrangements can move forward.
Step-by-step guidance
1 Call 999 if it is an emergency
If the death is sudden, unexpected, or you are unsure whether the person has died, call 999. Emergency services will guide you through what to do next.
2 Police or coroner involvement
When a death is unexpected, it is common for the coroner to be involved. This does not always mean anything suspicious has happened. It simply means the cause of death may need to be confirmed.
3 Call Bay Tree Funerals
When you feel ready, call us on 0116 278 8868. We can explain what may happen next, answer your questions and support your family while the process is ongoing.
4 If a post-mortem is needed
If the coroner decides that a post-mortem examination is needed, they will explain the process and expected timescales. We can help you understand what this means for the funeral arrangements.
5 If there is an inquest
If an inquest is needed, it may not be possible to fully register the death until later. In many cases, the coroner can issue interim paperwork so that funeral arrangements may still proceed.
6 Bringing your loved one into our care
Once the coroner, hospital or relevant authority confirms that your loved one can be released, Bay Tree Funerals can arrange to bring them into our care at our funeral home in Blaby.
7 Arranging the funeral
You do not have to make every decision straight away. When you are ready, Samantha and our family team can help you arrange a funeral that feels right for your loved one.
Support during coroner involvement
Families often feel anxious when the coroner is mentioned. In many unexpected deaths, this is a normal part of confirming the cause of death and does not mean anyone has done anything wrong.
We can explain what usually happens and support you while the necessary enquiries take place.
Personal support from Samantha
At Bay Tree Funerals, you will have personal support from Samantha Ward and our family team. We understand that an unexpected death can leave families shocked and unsure what to do first.
We will listen carefully, explain everything clearly and help you take each step at a pace that feels right for your family.
Unexpected death FAQs
Who should I call first if someone dies unexpectedly?
If someone has died suddenly or unexpectedly, or you are unsure whether they have died, call 999. Emergency services will guide you through the immediate next steps.
Does an unexpected death always involve the coroner?
Many unexpected deaths are referred to the coroner so that the cause of death can be confirmed. This does not always mean anything suspicious has happened.
Can I call Bay Tree Funerals before the coroner has finished?
Yes. You can call us at any stage for advice. We can explain what may happen next and support you while the coroner’s process is ongoing.
Can the funeral still take place if there is an inquest?
In many cases, yes. The coroner may issue interim paperwork so that the funeral can take place before the full inquest has concluded.
When can my loved one be brought into your care?
We can bring your loved one into our care once the coroner, hospital or relevant authority confirms that they can be released to the funeral director.
Can we book an appointment to discuss the funeral?
Yes. Please call 0116 278 8868 to book an appointment at our funeral home in Blaby, Leicester, or to speak with us over the phone.
Here when you need us
If your loved one has died unexpectedly and you are unsure what to do next, please call Bay Tree Funerals. We will guide you with care, clarity and dignity.
Bay Tree Funeral Directors7A Welford Road, Blaby, Leicester, LE8 4FT