Skip to content

Here to help you… Available 24 hours a day, 365 days a year

7A Welford Road, Blaby, Leicester LE8 4FT When a death occurs
Call Samantha0116 278 8868
Independent Funeral Directors in Blaby, Leicester Your loved one cared for here in Blaby Clear written costs before anything is agreed

When a Death Occurs

Immediate help from independent funeral directors in Leicester

Not sure what to do next? Call me first

When someone close to you has passed away, it can be difficult to know which call to make or what must happen first. You do not need to choose the right guide or wait for paperwork before speaking to me. Tell me where your loved one is and what has happened, and I will calmly explain the next step.

Call me on 0116 278 8868 Find the right guidance

Available day and night, 24 hours a day. Calling does not commit you to using Bay Tree Funerals.

Excellent Google reviewsRead what local families say
Sudden, unexpected or unsure?If the death was sudden or unexpected, or you are unsure whether the person has passed away, call 999 before calling me.
Call 999

Choose the situation that applies

Read the guidance that fits what has happened

You can use these guides at your own pace. Calling me remains the quickest way to understand what your family needs to do now.

01

An expected death at home

Who to contact, when to call me and how we bring your loved one into our care.

Read the home guidance
06

A death at LOROS Hospice

Gentle, location-specific guidance after LOROS has cared for someone close to you.

Read the LOROS guidance

Why making the call matters

The first call is not about choosing a funeral

It is simply about finding out what happens next. Families often delay because they think they need paperwork, prices or final decisions before calling. You do not. I can help before any of that is complete.

Call Samantha — 0116 278 8868 Arrange a time to talk
No registration neededYou can call before the Medical Examiner, Registrar or Coroner process is complete.
No decisions neededYou do not need to choose cremation, burial, a coffin or a funeral date during the first call.
One familiar personYou speak directly to Samantha or our small family team, not a national call centre.
No obligationCalling for calm guidance does not commit you to using Bay Tree Funerals.
Samantha Ward, lady funeral director at Bay Tree Funerals

A direct call to Samantha

Tell me what has happened. I will take it one step at a time.

I know the first phone call can feel difficult, especially when you are worried that you will be asked questions you cannot answer. I only need enough information to understand the immediate situation. Anything else can wait.

Where your loved one isHome, hospital, care home, hospice or another place
Whether the death was expectedAnd which doctor, nurse or emergency service is involved
Your name and numberSo I know how to reach you if I need to confirm anything
That is enough to beginI will ask only what is necessary and explain why I need it
Speak directly to me on 0116 278 8868

Available whenever you need us

The same collection charge, day or night

Please do not wait until morning because you are worried about an extra call-out charge. For a normal collection within 20 miles of Bay Tree Funerals in Blaby, our collection charge is the same whether you need us during the afternoon or in the middle of the night.

24 hoursAvailable day and night
20 milesOur normal collection area
£0 extraNo overnight call-out fee

Trusted by local families

Read what families say about the first call

I understand how important reviews are when you are deciding who to trust. These are independent Google reviews from families we have supported across Blaby, Leicester and Leicestershire.

Questions families often ask

Immediate-help questions

Who should I call first when someone passes away?

If the death was expected, the first professional contact depends on where your loved one is. At home, a GP, district nurse, out-of-hours doctor or healthcare professional may need to attend. In a hospital, care home or hospice, staff will normally guide you. If the death was sudden or unexpected, or you are unsure whether the person has passed away, call 999.

Can I call Bay Tree before the death is registered?

Yes. You can call me before the registration, Medical Examiner or Coroner process is complete. I can explain what can begin now and what must wait for official paperwork.

Do I have to decide on the funeral during the first call?

No. The first call is simply a chance to tell me what has happened and understand the immediate next step. We can discuss funeral choices later, at a pace that feels manageable.

Does calling commit me to using Bay Tree Funerals?

No. Calling for guidance does not commit you to using Bay Tree Funerals.

Can Bay Tree help anywhere in Leicester or Leicestershire?

Yes. Bay Tree Funerals is based in Blaby and supports families throughout Leicester, Leicestershire and surrounding areas.

Whenever you feel ready

One phone call is enough to begin

You do not need to prepare anything or make every decision before you ring. Tell me what has happened, and I will calmly explain the next step.

Call me on 0116 278 8868 Arrange a time to talk

Available day and night, 24 hours a day, 365 days a year. Calling does not commit you to using Bay Tree Funerals. Independent funeral directors in Blaby, supporting families throughout Leicester and Leicestershire.

Immediate help, day or night Call 0116 278 8868