What to do when someone dies at LOROS Hospice
If your loved one has died at LOROS Hospice, Bay Tree Funerals are here to guide you calmly and clearly through the next steps.
Expected death at LOROS Hospice
When someone dies at LOROS Hospice, the on-site doctors and hospice team will usually deal with the immediate medical certification and guide the family through what happens next.
The LOROS Family Support Team will normally contact you on the next working day, not including weekends or bank holidays, to support you and explain the next steps.
Step-by-step guidance
1 LOROS will guide the first steps
The hospice team will usually deal with the immediate process and explain what happens next. The Family Support Team will normally contact you on the next working day.
2 Have key details ready
It can be helpful to have contact details ready, including address and email, your chosen funeral director and whether the funeral is likely to be a cremation or burial.
3 Call Bay Tree Funerals
When you feel ready, call us on 0116 278 8868. We can explain what happens next and liaise with LOROS when the time is right.
4 Medical paperwork and registration
LOROS will normally arrange for the Medical Certificate of Cause of Death and any required cremation paperwork to be completed. The certificate may then be sent securely to the registrar, who will contact you to register the death.
5 Bringing your loved one into our care
While the necessary paperwork is being dealt with, your loved one will usually remain at the hospice chapel of rest. Once release is possible, Bay Tree Funerals can bring your loved one into our care.
6 Arranging the funeral
When you are ready, Samantha and our family team can help you arrange a funeral that feels right for your loved one, with calm guidance and clear support at every stage.
We can liaise with LOROS
You do not need to manage everything alone. We can liaise with LOROS when appropriate and explain what usually happens before your loved one can be brought into our care.
This helps keep the process calm, respectful and easier for your family to follow.
Support from Samantha and our team
You will not be rushed into decisions. We can talk you through the first steps, explain cremation or burial options and arrange an appointment at our Blaby funeral home when you feel ready.
We support families across Leicester, Blaby, South Leicestershire and the surrounding areas.
Expected death at LOROS Hospice FAQs
Who deals with the medical paperwork at LOROS?
The hospice doctors and LOROS team will usually deal with the medical certification and advise the family on the next steps.
Can I choose Bay Tree Funerals?
Yes. The choice of funeral director is always yours. You can tell LOROS that you would like Bay Tree Funerals to look after your loved one, or you can call us directly.
Do I need to contact Bay Tree immediately?
No. There is usually no need to panic or rush. You can call us when you feel ready and we will explain what happens next.
When can my loved one be brought into your care?
Once the necessary hospice paperwork and release process has been completed, we can arrange to bring your loved one into our care at Bay Tree Funerals.
Can I book an appointment before everything is complete?
Yes. You can speak with us before all paperwork is finished. We can guide you gently and arrange an appointment when the time is right.
Here when you need us
If your loved one has died at LOROS Hospice and you are unsure what to do next, please call Bay Tree Funerals. We will guide you with care, clarity and dignity.
Bay Tree Funeral Directors7A Welford Road, Blaby, Leicester, LE8 4FT